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Reporter is a j&j employee.
Investigation summary: investigation flow: damage.
Visual inspection: the 3.
5mm lcp superior clavicle plate/6 hole/right/85mm (p/n: 02.
112.
080, lot number: 51p9104) was received at us cq.
Upon visual inspection, the plate was slightly bent at the mid point between the first and second combi hole (hole b & c) according to drawing.
Deep scratches were noticed on the posterior surface of the plate in the area where the bending occurred.
The internal thread of the combi holes did not present any damage.
The device was received without any packaging.
Device failure/defect identified? yes.
Dimensional inspection: drawing.
Specified dimensions: small end hole diameter.
Combi hole diameter, measured dimensions: small end hole diameter
=
conform.
Combi hole diameter
=
conform.
Device used ¿ pin gage set gp29 and gp 32.
Document/specification review: drawing: (current and manufactured) was reviewed.
No design issues or discrepancies were identified.
Complaint confirmed? yes.
Investigation conclusion: the reported condition as the packaging being damaged could not be confirmed as the device was received without any packaging material.
However the overall complaint is confirmed as the visual inspection performed on the 3.
5mm lcp superior clavicle plate/6 hole/right/85mm (p/n: 02.
112.
080, lot number: 51p9104) revealed that the plate was slightly bent at the mid point between the first and second combi hole (hole b & c) and the area of the bending had deep scratches.
No definitive root cause could be attributed to this allegation but it is likely that the issue occurred during transit as the damage was noticed upon delivery of the device.
No new, unique or different patient harms were identified as a result of this evaluation.
There was no indication that a design or manufacturing issue contributed to the complaint.
No design issues were observed during the document/specification review.
Based on the investigation findings, it has been determined that no corrective and/or preventive action is proposed.
Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.
Device history lot: august 12, 2020 by: (b)(6).
Part number: 02.
112.
080-us.
Lot number: 51p9104.
Part manufacture date: april 15, 2020.
Manufacturing location: elmira.
Part expiration date: n/a.
Nonconformance noted: n/a.
Dhr record review: a review of the device history record revealed no complaint related anomalies.
The device history record shows this lot of 3.
5mm lcp superior clavicle product was processed through the normal manufacturing and inspection operations with no rework nor nonconformities noted.
This lot met all dimensional, visual, and packaging criteria at the time of release with no issues documented during the manufacture that would contribute to this complaint condition.
A review of the raw material device history record revealed this lot met all specifications with no nonconformance noted.
This raw material lot met all dimensional and visual criteria at the time of manufacture with no issues documented during the manufacture that would contribute to this complaint condition.
Device history review: this lot met all dimensional, visual, and packaging criteria at the time of release with no issues documented during the manufacture that would contribute to this complaint condition.
Device was used for treatment, not diagnosis.
If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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