Exposure to Body Fluids (1745); Needle Stick/Puncture (2462)
Date of Event
08/26/2020
Type of Reportable Event
Serious Injury
Additional Manufacturer Narrative
The complainant indicated that the device will not be returned for evaluation; therefore, a failure analysis is not available, and we are not able to determine the relationship between this device and the cause for this event.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.If additional information or the sample is received, the investigation will be reopened and responded to accordingly.
Event or Problem Description
The customer reports that during an insulin injection, they got a dirty needle stick because the safety shield on the device did not lock into place.