The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.This report is made under the requirements of the medical device reporting regulations and does not constitute an admission on the part of animas of any deficiency in the performance of the device.Follow-up #1 date of submission 05/22/2015-product analysis: the device was returned and evaluated by product analysis on (b)(6) 2015 with the following findings: the complaint could not be duplicated with investigation.Review of the pump¿s black box revealed related alarms.The pump successfully completed a prime sequence, bolus deliveries, and 24-hour exercise test without issue or alarm.The force sensor calibration was within specification.No damage or defect was found to the pump¿s force sensor components.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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On (b)(6) 2015, the reporter contacted animas, alleging a prime (loss of prime) issue.This complaint is being reported because the reported issue was not resolved with troubleshooting.There was no indication that the product caused or contributed to an adverse event.
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