Model Number ZCT525 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Code Available (3191)
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Event Date 05/05/2020 |
Event Type
Injury
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Manufacturer Narrative
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(b)(4).Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to (b)(4) has been submitted.
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Event Description
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Customer reported that the wrong power was initially implanted in the patient¿s right eye.The iol was explanted and replaced with model zcu450 17.5 diopter power.There was no additional information provided.
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Manufacturer Narrative
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Additional information: section d10: device available for evaluation: yes.Section d10: returned to manufacturer on: 08/25/2020.Section h3: device returned to manufacturer: yes.Device evaluation: the product was returned to the manufacturing site for evaluation.Visual inspection under magnification revealed what appeared to be viscoelastic on the optic body and haptics and that the lens was received cut in half, which is consistent with a lens that was handled during explant.Based on the return condition of the lens, no further product evaluation could be performed.The complaint issue could not be confirmed, and no product deficiency could be identified.Manufacturing records review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specifications.A search revealed that no similar complaints were received for this production order.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Manufacturer Narrative
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This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are nr-0148919 and capa-010215.
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Search Alerts/Recalls
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