Model Number 1002717 |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problems
Fainting (1847); Hypoglycemia (1912)
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Event Date 08/16/2020 |
Event Type
Injury
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Manufacturer Narrative
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The device is expected to be returned; however, the device has not yet been received.A supplemental report will be submitted if the device is received.
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Event Description
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It was reported that the customer experienced a low blood glucose (bg) level of 32 mg/dl; cause was not known.Reportedly, the customer fainted and subsequently had scraped knees.Customer consumed carbohydrates to address bg.Recommendation was made to consult with a healthcare provider to discuss diabetes management.
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Manufacturer Narrative
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Tandem quality engineer evaluated pump data and concluded the following: there is no evidence that the pump experienced a malfunction or failure.
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Search Alerts/Recalls
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