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The distributor has requested additional details concerning the incomplete procedure, such as if the procedure has been rescheduled; however, the user facility has not provided any further information.The device subject of this event was returned to steris endoscopy for evaluation.Examination of the returned device found a single separation between the mesh and the wire loop, however the mesh remained attached to the device through additional connection points.The device history record was reviewed and confirmed the device lot was manufactured to specification.There have been no other complaints associated with this lot.The instructions for use include the following statements: "short strokes, 1"-1.5" (2.5cm - 3.8cm) in length, are recommended throughout device passage to avoid sheath kinking.The following conditions may not allow the roth net device to function properly: (1) advancing the handle to the open position with too much speed or force, (2) attempting to pass or open the device in an extremely articulated endoscope, (3) attempting to actuate the device in an extremely coiled position and/or (4) actuating the device when the handle is at an acute angle in relation to the sheath.Continuous gentle traction should be applied on the handle to keep the roth net device closed.Excess pressure may cause the net to rupture or tear." the distributor has offered in-service training to the user facility; however, the facility has not responded.No further issues have been reported.
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