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This supplemental report is being submitted to provide additional information.Please see the updates.The legal manufacturer reviewed the content of this complaint for further investigation.The legal manufacturer was unable to determine the root cause.The legal manufacturer reported that the most like causes for the reportable event are as follows:.Air/water leakages or fluid invasion.Since a rubber, the light guide lens, and the bending section have been damaged, there is a possibility that some external force was applied to this product.It is presumed that air leakage occurred from a rubber and the light guide lens due to damage at each part.In addition, there is a possibility that damage of each part was caused by aging degradation, but the cause-and-effect relationship is unknown because the repair history of this product cannot be confirmed.There are no similar complaints caused by manufacturing and design, and there is no frequent occurrence.This product was approximately 2 years and 4 months have passed.Chapter 3 preparation and inspection before each case, prepare and inspect this instrument as instructed below.Inspect other equipment to be used with this instrument as instructed in their respective instruction manuals.Should the slightest irregularity be suspected, do not use this instrument and see chapter 10,¿troubleshooting¿.If the irregularity is still suspected after consulting chapter 10, contact olympus.Damage or irregularity may compromise patient or user safety and may result in more-severe equipment damage.".
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