| Model Number |
AR40E |
| Medical Device Problem Codes |
Break (1069); Failure to Unfold or Unwrap (1669); Failure to Eject (4010)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
07/30/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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If implanted, give date: not applicable, as lens was removed/replaced during the same procedure.If explanted, give date: not applicable, as lens was removed/replaced during the same procedure.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Event or Problem Description
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It was reported that an intraocular lens (iol) was partially inserted into the patient¿s right due to a bent haptic and the lens was not unfolding correctly.The lens was removed and replaced with another lens of the same model and diopter during the same procedure.It was stated that there was no incision enlargement, no vitrectomy or sutures required.No other information was available.
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Additional Manufacturer Narrative
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This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are nr-0148919 and capa-010215.
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Additional Manufacturer Narrative
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Additional information: device evaluation: product evaluation was not performed because the product has not been returned.If product is received after initial closure, the ir and complaint file (if necessary) may be re-opened to complete the return investigation.The complaint issue reported could not be verified and no product deficiency could be identified.Manufacturing record review: the manufacturing process record was evaluated and revealed that the product was manufactured and released according to specifications.A search revealed that no other complaints were received from this production order.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional Manufacturer Narrative
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Additional information: section d10.Device available for evaluation? yes.Returned to manufacturer on: 10/21/2020.Section h3.Device returned to manufacturer? yes.Device evaluation: the complaint lens was received inside the original lens case.The original folding carton, patient stickers, patient id card, implant notification card, and directions for use (dfu) were received as well.Visual inspection under magnification revealed viscoelastic residue on the optic body and loops, which is consistent with a lens handled during insertion.The lens was cleaned, and no cosmetic defects were observed.The complaint issue could not be confirmed, and no product deficiency could be identified.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Search Alerts/Recalls
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