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Product analysis #254727491:equipment used: vis (m-77148), 203cm ruler (m-83360), pin gauge sets (m-84080, m-84082) analysis finding: the axium coil (model: pc-2-8-helix lot: a937052) was returned for analysis within a shipping box; within a resealable biohazard pouch; within an opened axium inner pouch; without a dispenser coil and without an introducer sheath.The axium coil was decontaminated as per the manufacturer policy.The axium pusher was found bent at ~6.1m from the proximal end and found kinked at ~35.2cm from the distal end.The coin was found against the lumen stop; the shield coil was found damaged and the axium implant coil was found damaged, stretched and broken from the pusher with the polypropylene filament also broken.The axium implant coil could be tested for resistance due to the damages found on the device and the introducer sheath was not returned for analysis.The axium implant coil tip od (outer diameter) was measured and found to be 0.0110¿ which is within specification (0.0112¿ +.001/-.002).The introducer inner diameter could not be measured and any conformation to specification or contribution to the resistance could not be assessed.No other anomalies were observed.Based on the device analysis and reported information, t he customer¿s report of ¿coil resistance/stuck in sheath¿ could not be confirmed.The axium pusher was found bent/kinked and the implant coil was found damaged/stretched/broken.There were no reported issues pushing the concerto implant coil from within the introducer sheath during preparation per ifu.Therefore, it is possible the implant coil became damaged when retracting the implant coil following hydration or due to improper hubbing technique (over tightening of the rhv) subsequently causing the implant coil to become stuck.Advancing the coil against resistance would result in damage to the implant coil and kinks to the pusher.No non-conformances were found to specification that would contribute towards the resistance.There is no indication that the event is related to a manufacturing issue and all devices are 100% inspected for damage and irregularities during the manufacturing process.If information is provided in the future, a supplemental report will be issued.
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