| Model Number |
NGP680300 |
| Medical Device Problem Code |
Smoking (1585)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
08/19/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(6).A record review was performed.A product deficiency review was performed and there is no product deficiency identified.A document, service history, and trending was reviewed.There is not a recognizable adverse trend.The risks and mitigations associated with the complaint issue are identified in existing risk documents and no new risks were identified as part of this investigation.A labeling review was conducted; the operator manual for the system was reviewed and found to include adequate instructions for use, warnings and operational errors.The review of the device history record (dhr) for femtosecond laser system showed that there were no issues or non-conformities.The system and its components met all specifications prior to being released.Manufacturing has been ruled out as a potential cause for the reported issue.Based on the investigation results, no corrective action has been issued.Based on the investigation results there is no indication of a product quality deficiency.Johnson & johnson surgical vision will continue to monitor this type of complaints.All pertinent information available to johnson & johnson surgical vision, inc has been submitted.
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Event or Problem Description
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The surgery clinic reported that during start-up of the phaco system, there was smoke from coming out of the top of the monitor and a burnt odor was detected.The surgeon stated that there were no issue using the system, and the procedure was completed successfully.No patient injury was reported.
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Additional Manufacturer Narrative
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H10- the whitestar signature system was evaluated by a field service engineer (fse) and the issue was confirmed.The fse replaced the printed circuit board assembly (pcba) graphic user interface (gui) and the system met all manufacture specifications.The problem was resolved.Johnson & johnson surgical vision will continue to monitor this type of complaint.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Search Alerts/Recalls
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