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Zimmerbiomet complaint number (b)(4).One healing collar (hc343) was returned for investigation.Visual evaluation of the as returned product identified minor signs of wear due to usage.The device had no apparent malfunction.Functional testing was performed using applicable in-house implant; the implant was able to seat the healing collar as normal.No pre-existing conditions were noted on the per.The device was being placed on an unknown tooth location when the incident occur.X-ray or picture images were not provided and no other information was provided.Documents reviewed: instructions for use ¿ zimmer dental healing collars, healing screws, surgical cover screws, temporary gingival cuffs, and temporary abutments for use with zimmer dental implant systems, ifu9658 rev 2-10/19.Information identified: indications and warnings (pages 1 & 2).Per the applicable ifu, under section arnings, it is stated, surgical and restorative techniques required to place dental implants are highly specialized and complex procedures.Practitioners should attend courses of study to familiarize themselves with implantology techniques.Improper technique can cause device failure.Dhr review for the lot (63761829) had revealed no deviations nor non-conformances which could have caused or contributed to the reported event.All products were conforming at the time they left zimmer biomet.Lot was inspected and passed all acceptance criteria by qa.Complaint history review was performed for the lot (63761829) for similar events and no other complaint was identified.September post market trending was reviewed and there were no actionable events or corrective actions for the reported event or product.Therefore, based on the available information and functional testing, device malfunction did not occur and the reported event was unconfirmed.
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