Intuitive surgical, inc.(isi) followed up with the fse and obtained the following additional information: no errors occurred during system power up, system functionality, and vision was checked after power up.The fse confirmed no errors occurred in the log files and full troubleshooting was completed.After docking, the surgeon immediately found the right eye was black with no errors; however, the surgeon went into following mode with only left eye vision.Since the right monitor did no function, 2d vision was not available.No patient injury was reported.The hrsv has not been returned to isi for evaluation.The root cause of the customer reported failure mode cannot be determined.A follow-up mdr will be submitted if the instrument is returned (post engineering evaluation) or if additional information is received.Based on the information provided at this time, this complaint is being reported because system unavailability after start of a surgical procedure (first port incision) contributed to the procedure being aborted.Although no patient harm occurred, if this malfunction were to recur it could potentially cause or contribute to an adverse event.
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