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H3, h6: the device, used in treatment, was not returned for evaluation.The pictures provided were reviewed and could not confirm the stated failure mode.The clinical/medical investigation concluded that, per complaint details, it was noted during the procedure that the visionaire femur block did not fit the patient anatomy.Reportedly, the procedure was completed with a s+n backup device with a 0-30 min surgical delay.Patient injury was not reported.The provided intra-op photos were reviewed and appear to show a gap between the block and bone; however, they do not provide insight into the root cause of the reported event.The requested clinical documentation was not provided.The engineering evaluation was performed and reported ¿no root cause could be found for the complaint.All parts of the design were within visionaire standards.No corrective action required.¿ based on the information provided, the clinical root cause of the reported event could not be concluded.The patient impact beyond the use of a back up device to complete the procedure and the reported 0-30 minute surgical delay could not be determined; however, no patient injury was reported.No further medical assessment could be rendered at this time.Should clinically relevant documentation/information and/or the product evaluation conclusion result in findings which are deemed clinically relevant, the clinical/medical task may be re-evaluated.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Possible probable cause could include but not limited to procedural variance or user error.Based on this investigation, the need for corrective action is not indicated.Without the return of the actual product involved, our investigation could not proceed.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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