This supplemental report was submitted to provide the evaluation results and correction to mdr# 8010047-2020-06779.The evaluation was completed and found the scope failed the leak test; leaking at the seam of the distal end cover and bending section.Additionally, the bending section cover was stretched.The customer received a new full factory refurbishment scope via repair/exchange.The oem conducted an investigation of the reported malfunction "insertion tube braids or bending mesh protrude outward".However, after review of the it was confirmed that there was no bending section cover breakage and there was no broken/curved insertion tube problem; therefore, this report has been determined to be non-reportable malfunction.
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