Reported event: mps reported loud noise in j4 and j5 during reaming.Mps has also noticed some blue fluid leaking under the rob.Product inspection: the field service engineer reported: problem reproduced? yes.Work performed: mps nick miller reported a loud noise in j4 & j5 during reaming of hip cases.During investigation, found that actually, j6 transmission cable tension was out of spec at 26 degrees phase lag (out of spec).Re-torqued j6 transmission cable to spec to 16.3 degrees phase lag (in spec).After re-torqueing and tightening j6 transmission cables, there was no audible noise coming from the system.Work order disposition: system investigation completed successfully as per service manual.All system checks and tests passed, system is ready for use.Product history review: a review of device history records shows that on 11/29/2012, (b)(6) device was manufactured.A review of the data revealed that the non-conformances are not related to the failure alleged in this compliant.Complaint history review: a review of complaints in catsweb and trackwise related to p/n 209999, serial number (b)(6) shows no additional complaints related to the failure in this investigation.Conclusions: the alleged failure mode was confirmed.No additional investigation or specific actions are required.
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