This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.D4: the lot number has been updated to reflect the correct information.Udi: (b)(4).
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This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: correction: d10: the date device returned to manufacturer was inadvertently left out on the initial report; and has been updated accordingly.Investigation summary: the complaint device was received at the service center and evaluated.It was reported that the blue button pedal of the device was broken.Per evaluation findings, this complaint can be confirmed.It was found during evaluation that the coag pedal did not respond to the commands.The device was found to be non-repairable; therefore, it was not restored to the specifications.The customer was provided with a replacement device.With the available information, we cannot determine the root cause of the reported problem.The coag pedal being defective might have caused it not to respond to the commands.A manufacturing record evaluation was performed for the finished device lot number (1906120), and no non-conformance was identified.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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