It was reported that before an unknown procedure, the package of the inner cylinder had been damaged before the package was opened.The clear part of package was penetrated, resulting in loss of sterility.Another device was used to complete the case.There were no adverse consequences to the patient.No further information is available.
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(b)(4).Date sent: 10/28/2020.Investigation summary: the analysis results found that the b12srt device was returned inside its package unopened.Upon visual inspection, it was observed that the blister from the packaging was damaged.It was noted to be broken and still adhered to the tyvek.Due to the damages found on the blister, a possible cause for this condition is due to improper handling during transit or storage.It appears that the package hit a hard surface and this caused the reported event.The reported complaint was confirmed.All ees product is 100% inspected prior to release.The information provided is compiled, monitored, and reviewed on a routine basis for any associated trends.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.
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