G4: 06jan2021.B4: 07jan2021.Attempts were made to obtain further information regarding the device repair information and contextual information.To date, no further details have been received.The service history record was reviewed, and no repair information was found.The product support advised the customer that power management (pm) board may be faulty.The customer advised they will need no further assistance.The case is closed out.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|