The device was returned to olympus for evaluation.The user facility report is confirmed and found a faulty power supply.Additionally, the device was found to have rust on the top cover, lamp door, front panel chassis.It was also found that the front panel was damaged and separated from the unit.Olympus service is still in progress.If new information becomes available following service, a supplemental report will be filed.
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The investigation has been completed.A device history record (dhr) review was performed and found no non-conformances that would cause the reported malfunction.All records indicate that the device was manufactured in accordance with all applicable procedures.The instructions for use (ifu) states: ¿do not store the light source, lamp(s) or power cord in any of the locations listed below.Damage to the equipment may result: places exposed to high temperatures, high humidity, or liquids.Places exposed to direct sunlight, x-rays, radioactivity or strong electromagnetic.Radiation (e.G., near microwave or short-wave medical treatment equipment, mri or radio equipment).¿ the root cause could not be conclusively determined.Probable causes that could have led to the reported event include the user hitting a hard object and giving a strong impact.Also, nine years or more have passed since the delivery of the device, and it is assumed that the equipment was worn out due to repeated use for a long period of time.
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