Part number:319.006, synthes lot number: h663667, supplier lot number: n/a, release to warehouse date: 17apr2019, expiration date: n/a, supplier: (b)(4).No ncrs were generated during production.Review of the device history record showed that there were no issues during the manufacture of this product, and any subcomponents, which would contribute to this complaint condition.Visual inspection: the depth gauge for 2.0mm and 2.4mm screws (part # 319.006 / lot # h663677) was received at us customer quality (cq).The needle of the device was observed to be bent.The needle is also observed to be loose from the slider as the threads connecting to the slider could be observed to be unscrewed.No other defects were identified.The received condition was consistent with the complaint condition thus the complaint was confirmed.Device failure/defect identified? yes; the device needle was bent.Dimensional inspection: needle shaft diameter=conforming.Document/specification review: drawing(s) reviewed: (current & manufactured revisions).Conclusion: the overall complaint was confirmed for the received depth gauge for 2.0mm and 2.4mm screws as the needle was bent.Although no definitive root-cause can be determined it is possible the device experienced unintended forces.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device was used for treatment, not diagnosis.
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