| Model Number |
305064 |
| Medical Device Problem Codes |
Delivered as Unsterile Product (1421); Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
09/08/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A device evaluation and/or device history review is anticipated, but is not complete.Upon completion, a supplemental report will be filed.(b)(4).
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Event or Problem Description
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It was reported that sharps coll slide close chemo 9gal had a damaged/open unit package that compromised sterility.The following information was provided by the initial reporter: "it was reported that the shield was missing causing a needle stick.Event description states: the customer received a box of 100 ea but one of the syringes was open.Product was received and shipped by cardinal in a sealed box from the vendor.Upon re-stocking this product inside the pyxis the box was open and the product taken out to place inside the bin.Once all the product was in the bin the staff pressed down on the product in the bin to compact it inside the bin, when he was pricked by the needle attached to the syringe in the packaging.Please investigate the case and forward a written response including the results of your investigation directly to the customer please contact our customer directly to arrange for a product sample of the defective product to be returned to you directly and for any additional information you may need.If all the product was returned to cardinal health without the customer keeping a sample, please contact our customer service rep (csr) to arrange for the product to be returned to you.Please reference the case number (b)(4) in all correspondence.Customer called back, he stated that no cap was found in the bin, the package was still sealed with cap missing.Also provided lot number 0144957".
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Additional Manufacturer Narrative
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H.6.Investigation: two photos displaying a 10ml syringe with needle attached inside a blister pack from batch 0154957 were received and evaluated.It was observed there was no shield inside the package and there was a tear in the package near the tip of the exposed cannula.The missing shield was rejectable per product specification.Potential root cause for the missing shield defect is associated with equipment failure.A device history record review showed no rejected inspections or quality issues during the production of the provided lot number that could have contributed to the reported defect.The vision system in place performs 100% inspection for missing shields.It is possible the system was malfunctioning and allowed for a missing shield to pass.
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Event or Problem Description
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It was reported that sharps coll slide close chemo 9gal had a damaged/open unit package that compromised sterility.The following information was provided by the initial reporter: "it was reported that the shield was missing causing a needle stick.Event description states: the customer received a box of 100 ea but one of the syringes was open.Product was received and shipped by cardinal in a sealed box from the vendor.Upon re-stocking this product inside the pyxis the box was open and the product taken out to place inside the bin.Once all the product was in the bin the staff pressed down on the product in the bin to compact it inside the bin, when he was pricked by the needle attached to the syringe in the packaging.Please investigate the case and forward a written response including the results of your investigation directly to the customer please contact our customer directly to arrange for a product sample of the defective product to be returned to you directly and for any additional information you may need.If all the product was returned to cardinal health without the customer keeping a sample, please contact our customer service rep (csr) to arrange for the product to be returned to you.Please reference the case number case-2020-00126306 in all correspondence.Customer called back, he stated that no cap was found in the bin, the package was still sealed with cap missing.Also provided lot number 0144957".
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Search Alerts/Recalls
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