| Model Number |
MS310DN |
| Medical Device Problem Code |
Smoking (1585)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/05/2020
|
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
|
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A review of the information provided by the customer determined that the event was due to a burst toner cartridge in the printer.Therefore, the printer will not be requested for return and no further investigation necessary.The customer installed another printer they had in stock and is operational.
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| |
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Event or Problem Description
|
|
The customer plugged the printer into a new safety outlet and the printer started smoking, no sparks or flames.Customer unplugged the printer.The customer inspected the printer and said a toner cartridge burst inside the printer.There is no report of injury due to this event.
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Search Alerts/Recalls
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