The reported event could not be confirmed, since the device was returned and is working as intended.The device inspection revealed the following : the visual inspection of the device shows that overall it is in good condition.Some scratches can be noticed on the reamer drill shaft, most probably due to an improper insertion of the barrel reamer part.The functional inspection shows that the tightening of the device can be done properly, in such a way that the tightening bolt does not move.The reported event was most probably due to an improper tightening of the device.This issue can be attributed to the user, since the bolt could be tightened properly.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing or design related problems were found during the investigation.If any further information is provided, the investigation report will be updated.
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