The customer and his daughter reported via phone call that the customer experienced hypoglycemia.The customer blood glucose level was 35 mg/dl at the time of incident and the current blood glucose level was 89 mg/dl.Customer had symptoms related to shaking, sweating and other blurry vision tingling on the feet.The customer was assisted with troubleshooting.The customer was treated with food for low blood glucose.Customer was using insulin pump system within 48 hours of reported low blood glucose event.Customer stated that they did alleging insulin pump for over delivery, as per daughter her father was following the right process of delivering a bolus.The insulin pump and reservoir will not be returned for analysis.
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