G4:11nov2020 b4:(b)(6)2020 the customer reported that they replaced the power switch overlay and still having the same issue.Product support advised customer product number for power management (pm) board.Suspect per service manual rev k (pm) pcb.The customer cancelled service call and decided to fix on their own.They will contact philips if they need help in the future.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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