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Model Number V60 |
Device Problem
Display or Visual Feedback Problem (1184)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 07oct2020.
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Event Description
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The customer reported a ventilator with a display issue.There was no patient involvement or harm.
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Manufacturer Narrative
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G4: 30oct2020 b4: (b)(6) 2020 mfr report#: 2031642-2020-03613 is being considered a duplicate of mfr report#: 2031642-2020-03882.The customer refused/canceled the quote for repair and evaluation for this case, and a subsequent case was created for the repair of the device by the field service engineer.All custmer communication and repair information has been captured in mfr report#: 2031642-2020-03882, which is a continuation of the same problem.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4:06apr2021.B4:07apr2021.The customer reported that the touchscreen malfunctioned.The customer contacted product support and requested for onsite service repair.The issue was discovered during set-up with no delay noted.The field service engineer (fs) replaced the touchscreen to address the reported issue.Based on information received, it has been identified that mfr report is the correct mdr and is the primary complaint.The report that has been identified to be the duplicate is the mfr report # 2031642-2020-03882 and should be nulled.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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