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Occupation: initial reporter is synthes sales representative.The tabletop rod cutter and bender (p/n: 388.750, lot #: 5l78577) was returned and received at us cq.Upon visual inspection, it was observed that the handle component 388.750.001 and the operating lever with handle were missing from the device.The cap nut component and the teflon washer component were disassembled from the set screw dia 35 component.The distal threads of the set screw were observed to be deformed and the teflon washer was cut.The missing components were designed to be disassembled by the user.The components being missing from the device and the damage on the set screw and nut do not contribute towards the complaint condition.No other issues were identified with the returned device.The complaint condition was confirmed for the tabletop rod cutter and bender (p/n: 388.750, lot #: 4l59395).There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.The potential cause could be due to unintended forces applied to the device and for missing components, it could be due to device maintenance or device incorrectly assembled during the sterilization process.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot, part number: 388.750.Lot number: 5l78577, manufacturing site: (b)(4).Release to warehouse date: 09.Aug.2019.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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