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(b)(4).Investigation summary: according to the information provided, it was reported that the 3 lupine suture anchors were broken (bent) right out of the box.The boxes were sealed and in excellent condition according to the nurse.3 other lupine anchors came out of the box with the suture loop disengaged from the mouth of the anchors.The complaint device was received and evaluated.Visual observations and visual inspection on the pictures provided confirm that 3 devices were observed that the anchors are bent, and 1 device was observed that was slight bent and the suture was disengaged from the mouth of the anchor.In addition, 1 device was received in its original packaging.The box presented marks of damage and was found stained, the sterility of the device was not compromised, because the inner package was in good conditions.The complaint reported was confirmed.The possible root cause for reported failure can be attributed to be exposure to high temperature during transportation/ stock/ trunk stock and for suture loop disengaged and for the damage in the box can be occurred during handling or transportation.However, this cannot be conclusive determined.A manufacturing record evaluation was performed for the finished device [4l53325] number, and no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi:(b)(4).
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