Spontaneous call: pt reports she needed her extension tubing replaced.Noticed that it was leaking from the middle and she has replaced it since then.She does replace more often, she thinks if she goes longer than the one day, it may leak again.Troubleshot with pt but replacing tubing order for pt.Did the reported product fault occur while in use with a patient? yes; did the product issue cause or contribute to patient or clinical injury? no; if the actual device available to be returned for investigation? no, she provided lot 3983998.Did we [mfr] replace device? yes; did the patient have a backup device they were able to switch to? yes, if yes, was the patient able to successfully continue their infusion? yes; reported to (b)(6) by pt/caregiver.
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