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Additional information has been received for this event.Also, there is also more information on the device evaluation.This supplemental report is being submitted to provide this information.This supplemental report is being submitted to provide this information.Please see the updates in sections: e2, e3, g4, g7, h2, h4, h6, and h10.The initial reporter¿s title is material coordinator.This issue occurred prior to the procedure.Another device was used for the set up, and the intended procedure was performed and completed without any delay.The procedure details are unknown.The model and serial or lot number of the device used to complete the procedure is unknown.The patient's demographics are not provided as there is no patient involvement.There was no patient injury, infection or medical intervention required, as there is no patient involvement in the event.No damage or abnormalities were observed on the scope when inspected.It is unknown how the deep cut on the scope appeared.It is unknown how the scope became damaged.There were no kinks, twists or buckles in the cable cord.No alarms, alerts, warnings or errors were received.The image was black when the unit was plugged in.The other devices used in conjunction with this device are not available.It is unknown how the scope is reprocessed.A leak test is being performed after each use of the scope.The model and serial number of the leak tester is not available.The manual for the product and manuals of all other equipment that was used was followed.The device is being stored in a heppa filtered cabinet.The device history record review confirmed that device conformed to specifications when shipped and that there were no abnormalities in manufacturing, special adoption, and variations.It was confirmed that there was no wearing of acoustic lenses at the time of shipment.Probable cause of the issue of the damage of deep cut to the ultrasound probe is an external force applied to it, resulting in the no image phenomenon.The instructions for use includes the following statements: ¿ important information ¿ please read before use do not apply shock to the distal end of the insertion tube, particularly the ultrasonic transducer and the objective lens surface at the distal end.This could cause abnormalities in the visual and/or ultrasonic images.
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