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H10: the customer acknowledges this was a workflow error and requesting that a change be made to the icca software application as a preventative measure.The customer was provided with information.The event is considered user error and not a malfunction of the philips product.Details of this incident have been sent to the philips product team for review submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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