| Model Number |
09N77-095 |
| Medical Device Problem Code |
False Positive Result (1227)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/14/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Complaint investigation will be performed.As lot number is unknown, date of manufacture and expiration date have been left blank.
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Event or Problem Description
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Customer reported false positive results were generated when running the realtime sars-cov-2 assay.The false positive results were confirmed on another platform to be negative.The false positive results were not reported to the physician, and did not adversely affect patient management.Molecular application specialist (mas) reviewed data files, had the customer perform a contamination check, and an optical calibration.Mas asked if the customer had bumped into the table or m2000rt instrument.Customer reported, "[they] did not think so." customer reported two successful sars cov-2 runs after optical calibration.
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Additional Manufacturer Narrative
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Investigation into this complaint included a customer data review, quality data review, and a complaint history review.The results of the investigation are summarized as follows: customer data review: a customer data review was completed.The run which involved the discrepant result was valid and met assay specification requirements.There were neither error codes nor flags associated with the controls.There is no indication that the abbott realtime sars-cov-2 amplification reagent kit, us eua (list 09n77-095) lot 504903 is performing outside of established design performance specifications.Quality data review: the device history records (dhr) review for abbott realtime sars-cov-2 amplification kit (list 09n77-95) lot 504903 (including the components) was performed.The manufacturing packets were reviewed to identify any issues related to the reported complaint during production of the lot components.No issues were identified.No issues were found during quality control (qc) testing.The products passed quality specifications at the time of release.The capa review for abbott realtime sars-cov-2 amplification kit (list 09n77-95) lot 504903 (including the components) was performed to identify any internal or post-production use issues related to the reported complaint and these lot numbers.The search did not identify any records related to the reported issue for these lot numbers.Complaint history review: a lot specific complaint review was performed to identify any similar complaints to the ticket being investigated in 9036-ecinv, which reported discrepant results while using abbott realtime sars-cov-2 amplification kit (list 09n77-95) lot 504903.The lot specific complaint history review for abbott realtime sars-cov-2 amplification kit (list 09n77-95) lot 504903 identified one additional complaint related to discrepant results.Based on the results of the investigation elements, a product deficiency for the abbott realtime sars-cov-2 amplification kit (list 09n77-95) lot 504903 was not identified.
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Search Alerts/Recalls
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