It was reported that during procedure, the scope got cracked on the outside lens.No delay and a back up was available to complete the procedure.No other complications were reported.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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H10.Internal complaint reference (b)(4).H3, h6: the reported device, used in treatment, was returned to the designated complaint unit for independent evaluation.There was a relationship found between the returned device and the reported incident.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.A visual inspection revealed distal tip/fiber damage, cracked negative lens, and broken lenses.The complaint was confirmed.Factors that could have contributed to the reported event an impact event inconsistent with normal use.No containment or corrective actions are recommended at this time.
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