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Model Number V60 |
Device Problem
Therapeutic or Diagnostic Output Failure (3023)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 29oct2020.
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Event Description
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The customer reported a touchscreen failure.The unit was in clinical use at the time the reported issue was discovered; however, there was no harm to the patient or the user.
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Manufacturer Narrative
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G4:24dec2020 b4: (b)(6)2020 the manufacturer's field service engineer (fse) confirmed the reported issue.The part number was provided for the user interface.The fse replaced the defective user interface to address the reported problem.The unit successfully passed the required performance verification test.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4:18feb2021.B4:03mar2021.H11:g5:k102985.H10: failure analysis on the returned touchscreen shows that the ul_lr and ur_ll resistance & resistance ratio were out of specification.Faults are found on this returned touchscreen.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4:12apr2021 b4:(b)(6)2021 the unit was not in clinical use at the time the reported issue was discovered; however, there was no harm to the patient or the user.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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