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Model Number V200 |
Device Problem
Self-Activation or Keying (1557)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 01nov2020.
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Event Description
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It was reported to philips that the touchscreen was being activated without touching the screen.The device was not in use at the time of the event.There was no report of patient or user harm.The device was evaluated by the customer with assistance from a philips remote service engineer (rse).The rse advised to clean the touchscreen and if there is no debris or dust then advised to replace the touchscreen.The customer stated they cleaned the touchscreen which resolved the issue, and just wanted to confirm with philips that this was correct.No part information was requested and the case was closed.
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Search Alerts/Recalls
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