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Blank fields on this form indicate the information is unchanged, unknown or unavailable.Investigation ¿ evaluation it was reported to cook that in an endovascular dilator set, the tip of the dilator is broken in the package.The product is unopened with no patient involvement.This incident was reported by deborah heart & lung center, in the united states.No adverse effects were reported.A review of the complaint history, device history record, quality control, and a visual inspection were conducted during the investigation.The complainant returned an endovascular dilator set to cook for investigation.The physical/visual examination of the returned device showed one device received in original packaging.Inspection found approximately 1cm of the distal tip is broken off the dilator.There is no evidence to indicate the device was manufactured out of specification additionally, a document based investigation evaluation was performed.The risks associated with these devices are acceptable when weighed against the benefits.Sufficient inspection activities are in place to identify this failure mode prior to distribution.The device history record (dhr) review on the complaint lot recorded no related nonconformances.Cook also completed a dhr review for the dilator subassemblies and related non-conformances were recorded.However, all nonconforming devices were scrapped and appropriate inspection activities were performed.Additionally, a database search revealed no additional complaints for the complaint lot from the field.There is no evidence that there are nonconforming devices in house or in the field.No review of product labeling was conducted because the endovascular dilator set is not supplied with an instructions for use (ifu).Based on the information provided, inspection of returned product and the results of the investigation, it was concluded the main cause of the failure is due to transport/storage.The appropriate personnel have been notified.Per the quality engineering risk assessment no further action is required.Cook will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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