| Model Number |
GF-UE160-AL5 |
| Medical Device Problem Code |
Material Puncture/Hole (1504)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device was returned to the service center for evaluation.The customer¿s complaint of ¿hole in protective sleeve¿ was confirmed.A visual inspection was performed on the device and found a hole/cut in the bending section rubber.The bending section glue was found damaged on the cover and insertion tube.The insertion tube was found buckled.The image was checked and 2 broken elements were noted on the ultrasound image.Sharp dents were noted on the probe unit.The control knob and control knob movement both were found to have loose play.There was a leak noted on the scope.The scope id showed 1808 uses.
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Event or Problem Description
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The service center was informed that a hole was noted in the bending section rubber at the distal end.There was no patient involvement reported.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide the additional information and device evaluation results.Please see the updates in sections: g4, g7, h2, h6 and h10.The legal manufacturer (lm) reviewed the content of this complaint for further investigation.The legal manufacturer confirmed the subject device was shipped in accordance with specifications via dhr.The legal manufacturer reported that the root cause could not be determined.The lm reported that the most probable causes for the reported event are as follows: · since the leakage of bending section adhesive region has been confirmed from the presentation sentence, it is considered that external force was applied to the distal end region.It is speculated that the external force applied to the apical region resulted in the generation of this phenomenon.· it is considered that the external force was applied to the distal end part because the tip part of the lesion was checked from the presentation sentence, and the sound line was missed in addition.It is speculated that the external force applied to the apical region resulted in the generation of this phenomenon.The legal manufacturer checked the contents of the instruction manual at the time of shipment of the product with respect to the distal end, and it was confirmed that there were the following descriptions.· important information ¿ please read before use.· do not apply shock to the distal end of the insertion tube, particularly the ultrasonic transducer and the objective lens surface at the distal end.This could cause abnormalities in the visual and/or ultrasonic images.
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Search Alerts/Recalls
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