It was reported that the patient underwent revision surgery due to medial laxity/gapping.The surgeon swapped the 15 mm hi-flex insert for a 21 mm.The affected complaint device, used in treatment, was not returned for evaluation.Therefore a product analysis could not be performed.As device details were not made available, device history record review cannot be completed.A review of the complaint history on the listed part revealed no prior complaints for the listed failure mode.The lot is unknown for this part.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.A review of risk management files and the instructions for use found that the reported failure was documented appropriately.No medical documents were received for investigation, therefore, no medical assessment can be performed at this time.Based on this investigation, the need for corrective action is not indicated.Without the return of the actual product involved and no patient medical records available, our investigation of this report is inconclusive.No further investigation is warranted for this complaint; however we will continue to monitor for future complaints and investigate as necessary.
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