This is retrospective submission, following reassessment of our customer complaints during period 2018-2019.Customer's text: according to the reporter, the unit had 8-10 foley catheters were used, 16fr, and were all providing wrong temperature measurements: ie in one case the measurement of the patient's temperature was displayed as 40 degrees c for 4 days whereas his temperature has never reached that level as measured by other means of measurements and after the first 24 h he had no fever.In another case, the measurement was displayed for a few seconds and then disappeared from the monitor.We personally witnessed these events in order to verify the claim.We cannot be certain as per above if this is an issue of the sensor or the cable.The hospital is going to investigate the possibility of a problem on the monitor's temperature module but this means that all their monitors are broken and it is not probable".
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