The initial reporter stated they received a questionable negative result for two samples from the same patient tested with the elecsys anti-hcv ii immunoassay on a cobas e 411 immunoassay analyzer.The second sample was also tested on an e411 used at a second site.The questionable negative values were reported outside of the laboratory.The first sample was initially tested using a quick profile hcv antibody test card manufactured by (b)(4), resulting with a reactive result.This sample was tested on the e411 analyzer, resulting with a non-reactive value.The specific value generated on the e411 analyzer was not provided.The second sample was tested using the quick profile hcv antibody test card, resulting with a reactive result on 16-oct-2020.This sample was tested at a second site using an hcv rapid test strip manufactured by (b)(4), resulting with a positive result on 16-oct-2020.This sample was tested at a third site using an hcv ab plus rapid test strip manufactured by (b)(4), resulting with a positive result of 16-oct-2020.This sample was tested on the customer's e411 analyzer, resulting with a value of 0.06 coi (non-reactive) on 16-oct-2020.The sample was tested on an e411 analyzer at the second site, resulting with a value of 0.077 coi (non-reactive) on 16-oct-2020.The serial number of the customer's e411 analyzer is (b)(4).The serial number of the e411 analyzer used at the second site was requested, but not provided.
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