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As the reported defective device was not returned, angiodynamics is unable to perform a device evaluation.The customer's reported complaint description cannot be confirmed because no sample was returned for evaluation.Without receiving product to evaluate, a definitive root cause cannot be determined.In addition, it was not reported when the catheter broke inside of the patient, i.E.During the procedure or at some later date during use.A lot history records search for the drainage catheter revealed no quality related issues or manufacturing deficiencies at the time of manufacture.The end user who completed the voluntary event report mw5097082 did not identify themselves.Ship history of the reported packaging lot 5553379 was shipped to 14 different end user facilities.Follow up could not be performed as end user is still unknown.Labeling review: the instructions for use, which is supplied to the end user with this catalog number states, "to tighten the pigtail shape, gently pull the suture until resistance is felt".A review of the angiodynamics complaint system noted no adverse trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Reference (b)(4).
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