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Model Number 72203967 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 10/15/2020 |
Event Type
malfunction
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Event Description
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It was reported that during a shoulder procedure, the camera head had no image.Backup device was available to complete the procedure.No delay and no patient injuries were reported.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Manufacturer Narrative
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The reported device, used in treatment, was received for evaluation.The device was received for evaluation.There was a relationship found between the returned device and the reported incident.A visual inspection was performed on the product and no issue was observed.Complaint of no live video output was confirmed.Cause of video malfunction is a defective electronic component.The complaint investigation has concluded that the root cause of blank image is a defective electronic component.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.No containment or corrective actions are recommended at this time.Reference: case (b)(4).
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Search Alerts/Recalls
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