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Gender/sex: unknown, information not provided.Date of event: unknown, not provided, but the best estimate date is after (b)(6) 2020.If explanted, give date: unknown/not provided.(b)(4).Device evaluation: product evaluation was not performed because the lens is not being returned.The complaint issue reported could not be verified and no product deficiency could be identified.Manufacturing records review: the manufacturing records for the device were reviewed.The product was manufactured and released according to specification.A search in complaint system revealed no other complaints have been received for this po number.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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