| Model Number |
CH6420 |
| Medical Device Problem Code |
Flare or Flash (2942)
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| Health Effect - Clinical Code |
Burn(s) (1757)
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| Date of Event |
09/01/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(6) 28oct2020 writer sent the customer an email acknowledging receipt of the complaint, providing the complaint tracking number and requested follow up information including as to if there was any patient impact related to this event.Writer provided contact information.Device not available.
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Event or Problem Description
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Material no.: ch6420 , batch no.: unknown.It was reported the patient got burned during procedure.Per medwatch: patient lip was burned during a base of tongue biopsy by the v mueller neuro/spine bi-polar forceps that was used for cautery during the procedure.Although we are just beginning to investigate, it appears that there was no issue with the instrument, but that the team did not realize the instrument being used was not insulated - had anticipated that only the forceps tip would be activated.We recommend consideration by the manufacturer to -possibly mark the packing more prominently that this instrument is not insulated.
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Additional Manufacturer Narrative
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Complaint number: (b)(4) was opened and an initial mdr was submitted based on a medwatch#: 33003000000-2020-8009 we received for the product listed in suspect medical device in section d#: 4 as product number: ch6420.However, when clarified with the customer why it says ¿v mueller with the neuro/spine bi-polar forceps¿ in the description, she said that it was supposed to be submitted for nl1552 - titan bipol bay fine tip.5mm str forcep.We have opened complaint: (b)(4) to capture the correct instrument of nl1552 and an mdr for this product will be submitted.H3 other text.
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Event or Problem Description
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Per medwatch: patient lip was burned during a base of tongue biopsyby the v mueller neuro/spine bi-polar forceps that was used for cautery during the procedure.Although we are just beginning to investigate, it appears that there was no issue with the instrument, but that the team did not realize the instrument being used was not insulated - had anticipated that only the forceps tip would be activated.We recommend consideration by the manufacturer to -possibly mark the packing more prominently that this instrument is not insulated.No further information available.
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Search Alerts/Recalls
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