H3, h6: the device, intended for use in treatment, has been returned and evaluated.Visual inspection reported no issues.The functional evaluation confirmed the device was unable to generate or control negative pressure, establishing a relationship between the device and the event reported.The root cause was determined as a failed vacuum motor.Additionally, the device displayed the 4006-error code on start up due to a depleted battery.A review of the associated batch manufacturing records confirmed that the device met manufacturing specifications at the point of release.The complaint history review found further instances of the reported event in the past years.This investigation is now complete with no further action deemed necessary.Smith + nephew will continue to monitor for any adverse trends relating to this product range.
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