From the device history record, lot number 190430100sh was manufactured from 13th mar to 18th mar 2019.No exception was recorded in the device history record that could lead to the reported incident.Sample not sent to plant due to covid-19, only photos were provided.Supplier observed that the x-ray filament in the photos looks very straight, while the x-ray filament in their actual product is twisted.Therefore, supplier confirmed that the sample in the photos does not belong to them.Supplier checked the operation of workers, and they are within compliance with the standard of operation (sop) of gauze swab production.Therefore, the root cause could not be determined.There is no action taken at this time, however, we will continue to monitor the trend of this type of incident.
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