Physical evaluation of the complaint device reveals: observed dried residue on the jaw portion of the device, that is consistent with use.The handle section, cord, connector side of the cord and shaft, all appear normal.There are light scratches and nicks on the shaft insulation; however, no metal exposure, asides from the opening for the jaw links at the distal end side; which is normal.The device history record (dhr) for the complaint device has been reviewed and it is confirmed that the device met all design and quality specification when it was shipped.The instructions for use (ifu) shipped with the device provides the user the following information related to the reported event: warning: excessive generator output time or generator output level may result in burning tissue not intended for coagulation.Warning: the device tip may remain hot enough to cause burns after electrosurgical current is deactivated.Conclusion: although this complaint has been reported as an adverse event, evaluation of the returned device could not confirm the reported phenomenon, therefore the burn experienced was likely not a result of the melting of the distal end.
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