H6: investigation summary.One photo was received by manufacturing plant for evaluation.From the photo, a red stamp stain was observed.A review of the internal manufacturing device records and raw material history files for the reported lot numbers was performed and no recorded quality problems or rejections to this incident were found.The photos were sent to (b)(4) for investigation.The (b)(4) investigated this issue and found: 1.(b)(4) does not have the business of stamping on products, and (b)(4) doesn't have any stamp like customer feedback.2.(b)(4) didn't received any complaint about this red stamp from other customers.3.We checked this stamp carefully and found there was chinese city name "(b)(6) " and area code of (b)(6).4.For sku381347 lot 9238469, we only sold this batch to this complaint dealer, no other dealer in (b)(6).No record of foc for this batch shipped to (b)(6).5.For this batch, there is not any record of return, so it can't be stamped by other dealer and reshipped by (b)(4).6.For this batch, we have 300ea stock in (b)(4) and there is no seal on the shelf pack.Therefore, the red stamp was out of bd's responsibility.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Your assistance in this matter has been helpful in trend identification and supporting our commitment to continuous quality improvement.H3 other text : see h.10.
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