This event occurred in (b)(6).The customer stated qc was within specification.The investigation determined that there was reagent contamination, which occurred during the filling process of the elecsys ca 19-9 reagent cassettes lot number: 483123 for the cobas e 801 module only.The issue is related to contamination of the reagent with magnetic particles.Roche has provided two work-around options to customers.The first workaround is customers may discontinue running the elecsys ca 19-9 assay on the e801 and instead run the ca 19-9 assay on the cobas e 411 analyzer, cobas e 601 and 602 modules, or the modular analytics e 170 module.The second workaround is customers can continue to run the ca 19-9 assay on the e801 and repeat all results =37 u/ml within 2 hours.Instructions for implementing these workarounds were communicated to customers by customer notification.
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The initial reporter received questionable ca 19-9 elecsys e2g results for 1 patient sample on a cobas 8000 e 801 module, serial number: (b)(4).The initial result was 37 u/ml.The result was reported outside of the laboratory.On (b)(6) 2020, the sample was repeated, and the result was 15 u/ml.This result was believed to be correct.
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