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Reporter is a synthes employee.The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H3, h6: part # 323.201, synthes lot # 5068210, supplier lot # na, release to warehouse date: 12 sep 2005, manufactured by synthes brandywine.A non-conformance was generated during production for illegible etch.This non-conformance is not relevant to the complaint condition since devices reworked and accepted on 23 aug 2005.Service and repair evaluation: the repair technician reported the tip is bent on the fixed end.Bent is the reason for repair.The item is not repairable per the inspection sheet.The cause of the issue is unknown.The item will be forwarded to customer quality.The evaluation was confirmed.Flow: visual/ damaged.Visual inspection: upon visual inspection it was noticed that the universal drill guide with part # 323.201& lot # 5068210 was received with drill sleeve bent.Document review: 2.0mm universal drill guide 2.0mm drill sleeve.Dimensional inspection: sleeve od = confirming.Complaint confirmed: yes, drill sleeve was bent.Conclusion: the complaint condition is confirmed for the 2.0mm universal drill guide (part # 323.201& lot # 5068210).There is no indication that a design or manufacturing issue has caused the complaint condition hence the root cause cannot be determined.Based on this investigation, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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